TERMS & CONDITIONS FOR SELF STORAGE LICENSE (ENGLAND)

These Terms and Conditions form a legally binding Licence agreement between the Storage Operator (“we”, “us”, “our”) and the Customer (“you”, “your”). By signing the booking form or accepting these terms, you agree to be bound by them.

This agreement is governed by the laws of England and Wales.

1. NATURE OF AGREEMENT

1.1 This is a licence to occupy a storage unit only. It is not a tenancy and does not create any interest in land.

1.2 We retain legal possession and control of the site and unit at all times.

1.3 You are permitted to store goods only and to access the unit in accordance with these terms.

2. DATA PROTECTION

2.1 We are registered with the Information Commissioner’s Office.

2.2 We hold and process your personal data for account, security, legal and operational purposes.

2.3 You may request a copy of our Privacy Policy at any time.

3. STORAGE USE

3.1 You may use the unit only for lawful storage of your own goods.

3.2 You must not use the unit as a workshop or living space.

3.3 You must not conduct business trading from the unit.

3.4 You must not store goods outside the unit.

4. PROHIBITED GOODS

You must not store:

• living creatures

• flammable, explosive or hazardous materials

• illegal goods

• firearms or weapons

• perishable items

• items emitting fumes or odours

• waste

• lithium battery stockpiles or unsafe electrical items

• any goods which may invalidate insurance or cause risk or nuisance

We may require immediate removal of prohibited goods.

5. TERM AND NOTICE

5.1 The licence starts on the booking start date.

5.2 Minimum storage period is one month.

5.3 After the minimum period, you may terminate with one month’s written notice.

5.4 You are responsible for charges until the unit is empty and your lock removed.

5.5 We may terminate immediately if you are in arrears, in breach of these terms, or where enforcement action has begun.

6. CHARGES AND DEPOSIT

6.1 Charges are payable monthly in advance.

6.2 First payment includes one month’s rent plus a deposit equal to one month’s rent.

6.3 The deposit may be used at any time to cover arrears or costs.

6.4 If used, you must reinstate the deposit on demand.

6.5 Deposit refunds are made after inspection and deduction of any sums due.

6.6 Units must be left clean and empty. We may require photo confirmation.

7. PAYMENT TERMS

7.1 Rent is due on or before the 1st day of each calendar month unless agreed otherwise in writing.

7.2 You agree all late fees and enforcement charges listed in these terms are reasonable and recoverable as a contractual debt.

7.3 We may change charges by giving at least 28 days notice.

PERSISTENT LATE PAYMENT

7.4 If you pay storage charges late on a repeated basis, this will be treated as a material breach of this Licence.

7.5 Persistent late payment means any payment that is more than 7 days overdue on two or more occasions within any rolling six-month period.

7.6 Where persistent late payment occurs, we may terminate this Licence by giving you not less than 14 days written notice to vacate the unit.

7.7 All sums due must be paid up to the vacation date. Our arrears, lien and enforcement rights continue to apply during the notice period.

7.8 This right is separate from and in addition to our rights relating to arrears and non-payment.

8. CUSTOMER OBLIGATIONS

You must:

• keep the unit secure with your own lock

• keep keys and access credentials safe

• follow all safety and security rules

• not cause nuisance

• not damage the site

• not increase insurance risk

• not assign or sub-licence this agreement

• ensure goods are properly packed

• maintain your own insurance cover for goods

• keep your contact details updated

You store goods entirely at your own risk.

9. INSURANCE

9.1 We do not insure your goods.

9.2 You are responsible for arranging insurance if required.

9.3 We accept no responsibility for loss or damage except where required by law.

10. OPERATOR RIGHTS

We may:

• enter the unit for safety, emergency or inspection

• move goods if necessary for safety or operational reasons

• move you to an equivalent unit if required

• relocate your unit if needed after giving adequate notice

• refuse access for safety, breach or arrears reasons

• amend these terms with 28 days notice

We will act reasonably when exercising these rights.

11. LIABILITY

11.1 We are not liable for loss or damage to goods except where caused by our negligence and where liability cannot legally be excluded.

11.2 We are not liable for indirect or consequential loss.

11.3 Nothing excludes liability for death or personal injury caused by negligence.

12. ARREARS, DEFAULT, LIEN AND ENFORCEMENT

NON-PAYMENT

12.1 If payment is overdue by 14 days, the account is in arrears.

12.2 A late payment fee of £25 + VAT will be added.

OVERLOCK AND ACCESS SUSPENSION

12.3 If overdue by 28 days:

• access to the site and unit may be suspended

• we may overlock the unit

• an overlock fee of £75 + VAT will be added

• access will not be restored until payment is made in full

CONTRACTUAL LIEN

12.4 We have a contractual lien over all goods stored for any unpaid sums. We may retain, sell or dispose of goods to recover money owed.

NOTICE OF ENFORCEMENT

12.5 If overdue by 42 days, we may issue a Notice of Enforcement and Intention to Sell Goods giving at least 14 days to pay.

RIGHT OF ENTRY

12.6 If overdue by 56 days, we may:

• cut your lock and enter the unit

• photograph and/or inventory goods

• move goods to alternative storage

• add a lock cutting fee of £50 + VAT

SALE OR DISPOSAL

12.7 If payment is not made, goods may be sold or disposed of by:

• public auction

• online auction

• private or trade sale

• recycling or clearance if low value

We will act reasonably when deciding the method.

APPLICATION OF PROCEEDS

12.8 Sale proceeds will be applied to:

1. rent arrears

2. late fees

3. enforcement fees

4. lock and access costs

5. sale costs

6. disposal costs

7. other sums due

12.9 Any surplus may be claimed by you within 6 months. After that it is forfeited.

SHORTFALL

12.10 If sale proceeds are insufficient, you remain liable and we may recover the balance through the courts.

ABANDONED GOODS

12.11 Goods may be treated as abandoned where arrears and notice requirements have been met.

13. NOTICE AND COMMUNICATIONS

13.1 You agree we may serve notices by:

• email

• SMS

• WhatsApp

• post to last known address

13.2 Notices are deemed served when sent.

13.3 You must keep your contact details current.

14. SITE RULES

14.1 Access hours may be changed for security or operational reasons.

14.2 You must follow posted site rules.

14.3 We may refuse entry for safety, behaviour or breach reasons.

15. FORCE MAJEURE

We are not liable for failure to perform obligations due to events beyond our reasonable control.

16. GENERAL

16.1 Changes must be in writing.

16.2 If any clause is unenforceable, the remainder remains valid.

16.3 This agreement forms the entire contract between us.

END OF TERMS